Certification of Capability in Business Analysis (CCBA) — Question 372

Which one of the following business analysis techniques for analyzing business goals converts the business goals into achievable objectives and measures?

Answer options

• A. Benchmarking
• B. Root cause analysis
• C. Functional decomposition
• D. Business rules analysis

Correct answer: B

Explanation

The correct answer is B, Root cause analysis, as it helps identify the underlying reasons for a problem and sets actionable objectives based on business goals. The other options, such as Benchmarking, Functional decomposition, and Business rules analysis, serve different purposes and do not specifically convert business goals into measurable objectives.