Certification of Capability in Business Analysis (CCBA) — Question 302

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

Answer options

• A. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
• B. You will need to meet with all of the administrative assistants as part requirements elicitation.
• C. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
• D. You can meet with the administrative assistants' managers.

Correct answer: A

Explanation

The correct answer is A because involving a representative group allows for efficient gathering of requirements while still ensuring a broad perspective is considered. Option B is impractical due to the large number of assistants, while C assumes that a small group's needs apply universally, which can lead to inaccuracies. Option D focuses on managers rather than the end users, potentially missing critical insights from the administrative assistants themselves.