Certification of Capability in Business Analysis (CCBA) — Question 30

What's the difference between a desired outcome and a solution? Choose the best answer.

Answer options

• A. The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.
• B. They are synonymous.
• C. The solution is the ideal fulfillment of the business goals; the desired outcome is the financial gain created by the implementation of the solution.
• D. The desired outcome is what the solution will remove.

Correct answer: A

Explanation

The correct answer, A, accurately describes the desired outcome as the future state of the organization and the solution as the approach to achieve that state. Options B and C misinterpret the relationship between outcomes and solutions, while D incorrectly suggests that the desired outcome focuses only on what is eliminated rather than the future state intended.