Certification of Capability in Business Analysis (CCBA) — Question 209

A project is initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?

Answer options

• A. Perform a feasibility study
• B. Resolve differences of opinion
• C. Estimate the scope of work
• D. Conduct an impact analysis

Correct answer: B

Explanation

The correct answer, B, focuses on resolving the differing opinions, which is crucial for understanding the true needs of the accountants. Options A, C, and D, while valuable processes, do not directly address the need to clarify and unify the accountants' varying perspectives on the requirements.