Certification of Capability in Business Analysis (CCBA) — Question 116

During the analysis, synthesis, and refinement of elicitation results the business analyst (BA) has discovered that some information is missing. Which course of action would resolve the situation?

Answer options

• A. Verify the requirements results
• B. Conduct elicitation activities
• C. Conduct traceability analysis
• D. Validate the requirements

Correct answer: B

Explanation

The correct answer is B, as conducting elicitation activities allows the analyst to gather the missing information directly from stakeholders. The other options, such as verifying or validating requirements, do not actively seek out new information and would not resolve the absence of data.