Certification of Capability in Business Analysis (CCBA) — Question 101

You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system.
You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?

Answer options

• A. RAM Chart
• B. Affinity Diagram
• C. Stakeholder Analysis
• D. Text-Oriented Chart

Correct answer: B

Explanation

The Affinity Diagram is important for organizing ideas and communications in a structured way, making it easier to identify key messages and stakeholders. While the RAM Chart and Stakeholder Analysis are useful for understanding roles and relationships, they do not specifically focus on communication planning like the Affinity Diagram. The Text-Oriented Chart may be less effective in organizing complex communication needs.