Certified Business Analysis Professional (CBAP) — Question 59

While working on a major project to replace the billing mechanism at a bank, a major change in scope is discussed. Which approach does the business analyst
(BA) use to help determine the formality of the assessment process to be followed to understand the impacts of the scope change?

Answer options

• A. Governance
• B. Information management
• C. Solution
• D. Stakeholder engagement

Correct answer: A

Explanation

The correct answer is 'Governance' because it involves the frameworks and policies that guide how changes are managed and assessed within a project. The other options, while relevant to project management, do not specifically pertain to the formal processes required to evaluate the impact of scope changes.