Certified Business Analysis Professional (CBAP) — Question 431

Holly's organization uses a plan-driven approach to business analysis.
When it comes to communication in Holly's organization what type of communication will likely be required?

Answer options

• A. Face-to-face
• B. Chain of command
• C. Formal
• D. Ad hoc

Correct answer: C

Explanation

The correct answer is C, as a plan-driven approach typically necessitates formal communication to ensure clarity and adherence to established processes. Options A and D, while valuable in certain contexts, do not align with the structured nature of plan-driven environments, and B, while important, does not specifically address the communication style required.