Certified Business Analysis Professional (CBAP) — Question 414

Which of the following can be an effective tool during quality control to help determine the how the problem occurred?

Answer options

• A. Rework
• B. Trend Analysis
• C. Flowcharting
• D. Pareto Diagram

Correct answer: C

Explanation

Flowcharting is an effective method for visualizing the steps in a process, which aids in identifying where problems might have occurred. While Rework, Trend Analysis, and Pareto Diagrams are useful in quality control, they don't specifically focus on mapping out the sequence of events leading to an issue like Flowcharting does.