Certified Business Analysis Professional (CBAP) — Question 40

After the new report "Customer Sales by Date" was deployed last week, the sales team is now unable to generate the previously existing report "Consolidated
Sales by Customer, " which is causing customer dissatisfaction.
What could the business analyst (BA) have assessed to prevent this situation?

Answer options

• A. Current state and stakeholder needs
• B. Solution assessment results
• C. Strengths, weaknesses, and threats
• D. Balanced scorecard

Correct answer: A

Explanation

The correct answer is A because assessing the current state and stakeholder needs helps identify potential impacts on existing reports before deploying new ones. The other options, while useful in different contexts, do not directly address the need to understand how changes affect existing reporting capabilities.