Certified Business Analysis Professional (CBAP) — Question 391

Martha is observing Sarah complete several complex steps as part of her business analysis requirements elicitation process. In this instance Martha working alongside Sarah is actually helping Sarah complete the work so that Martha can understand all of the steps Sarah must complete.
What type of requirements elicitation technique is Martha using?

Answer options

• A. Progressive elaboration
• B. Shadowing
• C. Cross training requirements elicitation
• D. Active observation

Correct answer: D

Explanation

Martha is engaged in 'Active observation' as she is actively participating in the process to learn about the steps involved. While 'Shadowing' implies watching without involvement, and 'Progressive elaboration' and 'Cross training requirements elicitation' do not accurately describe the hands-on assistance Martha is providing.