Certified Business Analysis Professional (CBAP) — Question 344

When an organization is using a change-driven approach to business analysis, how are communications managed?

Answer options

• A. Communications in a change-driven approach to business analysis focus more on the frequency of communication.
• B. Communications in a change-driven approach typically use face-to-face channels.
• C. Communications in a change-driven approach focus more on formal communications.
• D. Communications in a change-driven approach are all ad hoc.

Correct answer: A

Explanation

The correct answer is A because a change-driven approach prioritizes the frequency of communication to ensure that all stakeholders are informed and engaged throughout the process. Options B and C suggest a preference for specific communication methods or formality, which do not align with the primary focus of frequency. Option D contradicts the structured nature of a change-driven approach by implying that communications are random.