Certified Business Analysis Professional (CBAP) — Question 322

You are creating a model for your requirements.
Which model type categorizes and describes the people who directly interact with a solution?

Answer options

• A. Rules
• B. User classes, profiles, or roles
• C. Concepts and relationships
• D. Events

Correct answer: B

Explanation

The correct answer is B because user classes, profiles, or roles specifically categorize and describe the users interacting with the system. Options A, C, and D do not focus on user interaction; rather, they pertain to rules, abstract concepts, and events, respectively.