Certified Business Analysis Professional (CBAP) — Question 301

You have identified several problems that you need to track as the business analysis duties progress. You want to make certain that the identified activities are resolved.
What document elicitation technique can help in this scenario?

Answer options

• A. Brainstorming
• B. Observation
• C. Interviews
• D. Problem tracking

Correct answer: D

Explanation

The correct answer is D, as problem tracking is specifically designed to monitor and resolve issues effectively. The other options, while useful for gathering information, do not focus on the ongoing tracking and resolution of identified problems.