Certified Business Analysis Professional (CBAP) — Question 290

The business sponsor of a project to automate a high risk, high profile process has expressed concerns that some activities people perform will be missed. The business analyst (BA) has already created a process flow with associated user stories.
Which of the following actions will address the sponsor's concerns?

Answer options

• A. Record the concerns in the risk register
• B. Schedule a formal review with the stakeholders
• C. Demonstrate traceability to the business case
• D. Review the final approved elicitation results

Correct answer: B

Explanation

Scheduling a formal review with the stakeholders allows for collective input and ensures that all activities are accounted for, directly addressing the sponsor's concerns. Recording concerns in the risk register (Option A) is passive and does not actively resolve the issue. Demonstrating traceability to the business case (Option C) may not specifically address the tasks at hand. Reviewing the final approved elicitation results (Option D) is retrospective and does not involve stakeholder engagement to mitigate concerns.