Certified Business Analysis Professional (CBAP) — Question 287

Contracts are currently managed by more than 20 contract owners across the organization, each happily managing in their own way. A business analyst (BA) is tasked to elicit requirements for centrally managing software maintenance and license contracts.
Which of the following does the BA need to carry out first?

Answer options

Correct answer: A

Explanation

The first step for the BA is to identify business requirements, as understanding the needs of the organization is crucial before moving forward with any solutions. The other options, such as identifying future state conditions or recommending products, depend on having a clear understanding of the business requirements first.