Certified Business Analysis Professional (CBAP) — Question 236

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops.
What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

Answer options

• A. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
• B. You will need to meet with all of the administrative assistants as part requirements elicitation.
• C. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
• D. You can meet with the administrative assistants' managers.

Correct answer: C

Explanation

The correct answer is C because selecting a representative group of administrative assistants allows you to gather diverse insights while managing the large number of individuals effectively. Option A is flawed as it assumes that a small group’s needs will reflect the entire population without confirmation. Option B is impractical due to the sheer number of participants, and option D focuses on managers rather than the assistants who will actually use the software.