Certified Business Analysis Professional (CBAP) — Question 214

A business analyst (BA) has completed requirements elicitation and modelling on a project to implement a new case management system. During analysis of the requirements, the BA notices that one of the requirements appears to be in conflict with the company's case management policies. What should the BA do?

Answer options

• A. Request modification to the policies and identify the changes as an assumption and a dependency
• B. Modify the requirements to adhere to the existing policies and note the change in the models.
• C. Identify the policies as a potential constraint and review with management
• D. Create a requirement to indicate the change to the current policies and update the information in the models

Correct answer: C

Explanation

The correct answer is C because identifying the policies as constraints and consulting with management allows for proper alignment with company standards. Option A is incorrect as modifying policies without management approval can lead to further issues. Option B fails to address the potential conflict with existing policies, while Option D suggests creating new requirements without resolving the underlying conflict.