Certified Business Analysis Professional (CBAP) — Question 200

Which of the following directs the improvement efforts to those areas that will have the biggest impact?

Answer options

• A. Flowchart
• B. Gantt chart
• C. Pareto diagram
• D. User Documentation

Correct answer: C

Explanation

The Pareto diagram is based on the Pareto principle, which states that a small number of causes often lead to the majority of the problems. Therefore, it helps prioritize improvement efforts effectively. In contrast, a Flowchart is used for process mapping, a Gantt chart is for project scheduling, and User Documentation does not focus on directing improvement efforts.