Certified Business Analysis Professional (CBAP) — Question 134

A large health care provider has recently purchased and installed a solution that automates some of the activities that coordinate patient recovery activities. A business analyst (BA) is in the process of evaluating this solution and analyzing the performance measures against the value it brings. At this juncture, the BA has uncovered some threats in the solution which could hamper its performance and erode the value it brings.
Which technique will enable the BA to record and handle these on an ongoing basis?

Answer options

• A. Risk Analysis and Management
• B. Root Cause Analysis
• C. Solution Performance Analysis
• D. Solution Scope

Correct answer: A

Explanation

The correct answer, Risk Analysis and Management, is essential for the BA to systematically document and address ongoing risks that could impact the solution's effectiveness. Root Cause Analysis focuses on identifying the underlying reasons for issues rather than managing them. Solution Performance Analysis assesses how well the solution operates but does not provide a framework for ongoing risk management. Solution Scope defines the boundaries of the project but does not deal with risk identification or management.