Certified Internal Auditor (CIA) Part 2: Practice of Internal Auditing — Question 64

If participants in a control self-assessment workshop begin breaking their agreed-upon ground rules, the facilitator should:

Answer options

• A. Ignore the behavior and continue the workshop.
• B. Allow them to continue briefly and then remind them of the ground rules.
• C. Have the participants modify the ground rules.
• D. Strictly enforce the ground rules.

Correct answer: B

Explanation

The correct answer is B because it allows participants to feel heard while also reminding them of the boundaries set for the workshop. Ignoring the behavior (A) or modifying the rules (C) can lead to further issues, while strictly enforcing the rules (D) may create a hostile environment.