Certified Internal Auditor (CIA) Part 2: Practice of Internal Auditing — Question 178

The internal audit activity has adopted the balanced scorecard approach to assess its performance. According to IIA guidance, which of the following is a key performance indicator relevant to the audit client?

Answer options

• A. Percentage of recommendations implemented by corrective action date.
• B. Staff experience.
• C. Percentage of planned audits completed.
• D. Conformance with the International Professional Practices Framework.

Correct answer: C

Explanation

The correct answer is C because the percentage of planned audits completed directly reflects the audit activity's efficiency and effectiveness in meeting its objectives. Options A and D, while relevant to the audit process, focus more on internal performance rather than the client's perspective. Option B, staff experience, is important but does not directly measure the audit client's performance.