IBM Tivoli Monitoring V6.3 Implementation — Question 57
A technician has completed a job and observed that more work is needed on the same asset. A new record is required to have the same asset, location and GL account. What action needs to be taken?
Answer options
- A. Select Create Follow-up action from the completed work order
- B. Select Create Work Order action from the completed work order
- C. Select Create Work Package action from the completed work order
- D. Click on the Plans tab, and add a new child work order from the completed work order
Correct answer: A
Explanation
The correct answer is A, as selecting 'Create Follow-up action' allows the technician to efficiently link the new work to the completed job while maintaining all relevant details. Options B and C do not specifically indicate creating a follow-up for ongoing work, and option D suggests a different procedure that does not align with the requirement for a follow-up record.