IBM Maximo Application Suite v8.x Administrator — Question 24

What is the first thing to do when troubleshooting an IBM Cloud access issue?

Answer options

• A. Verify the ACLs associated with the resource allows the user’s username at minimum Read or View access
• B. Make sure the user is a member of the Operator role, so they can remove the resource if necessary
• C. Make sure that the user has access to the service or service instance through IAM
• D. Verify the user has opened a case with IBM Cloud support to access the service instance containing the resource

Correct answer: C

Explanation

The correct answer is C because confirming user access to the service or service instance through IAM is essential for troubleshooting access issues. Options A and B focus on permissions related to resources, while D addresses support case submissions, which are not the first steps in troubleshooting access problems.