IBM Cloud Pak for Data v4.x Associate Data Engineer — Question 12

Which IBM Cloud support plan allows the user to assign case severity?

Answer options

• A. Gold
• B. Basic
• C. Advanced
• D. Entry

Correct answer: C

Explanation

The Advanced support plan is the only option that enables users to assign severity levels to their cases, ensuring that critical issues are prioritized accordingly. The Gold, Basic, and Entry plans do not provide this feature, limiting the user's control over case management.