IBM MQ v9.2 System Administration — Question 33

In which two places can Service Request Categories be created for use in the Service Request Work Center? (Choose two.)

Answer options

• A. Classifications Application
• B. Administration Work Center
• C. Business Analysis Work Center
• D. Service Desk Application
• E. Service Catalog Application

Correct answer: D, E

Explanation

The correct locations for creating Service Request Categories are the Service Desk Application and the Service Catalog Application, as they are specifically designed for managing service requests. The other options, while they may be involved in different aspects of service management, do not provide the functionality needed to create these specific categories.