IBM Cloud Pak for Security V1.x — Question 11

What is the initial response time for a severity 1 case under premium support?

Answer options

• A. 1 hour
• B. 30 minutes
• C. 1.5 hour
• D. Less than 15 minutes

Correct answer: D

Explanation

The correct answer is D, as premium support guarantees an initial response time of less than 15 minutes for severity 1 cases. Options A, B, and C do not meet the premium support standards for urgency and therefore are incorrect.