IBM Planning Analytics V2.0 Developer — Question 22

Which IBM Watson AI service on IBM Cloud can help build a system that can understand the intent of incoming questions and route them to an appropriate subject matter expert.

Answer options

• A. Discovery
• B. Natural Language Classifier
• C. Natural Language Understanding
• D. Speech to Text

Correct answer: C

Explanation

The correct answer is C, Natural Language Understanding, as it is specifically designed to analyze text and extract meaning, including intent. Option A, Discovery, is focused on data analysis and insights, B, Natural Language Classifier, is for categorizing text rather than understanding intent, and D, Speech to Text, converts audio into text but does not interpret its meaning.