IBM Planning Analytics V2.0 Developer — Question 17

What combination of these Watson AI capabilities are applicable for an email-based, help desk?

Answer options

• A. structured data analytics
• B. image classification
• C. keyword extraction
• D. speech recognition
• E. text classification
• F. entity extraction

Correct answer: C, E

Explanation

The correct options, C (keyword extraction) and E (text classification), are essential for processing and understanding the content of emails in a help desk context. The other options, such as image classification and speech recognition, are not relevant for email interactions.