Certified Information Privacy Professional – Asia (CIPP/A) — Question 75

How is the transparency of the complaint process treated in both Hong Kong and Singapore?

Answer options

• A. A complainant must alert all individuals potentially affected by the complaint.
• B. Investigations into complaints in Hong Kong and Singapore are open to the public.
• C. The Hong Kong and Singapore Commissioner may require the complainants to identify themselves before carrying out any investigation into the complaint.
• D. The Hong Kong and Singapore commissioners are obliged to start investigations when receiving a complaint and inform the respondent of the personal details of the complainant.

Correct answer: C

Explanation

The correct answer is C because it accurately describes a requirement for complainants in Hong Kong and Singapore, whereas the other options present incorrect or misleading information about the processes. Options A and B are not true regarding the requirement to notify others or public access to investigations, and D incorrectly states that personal details must be shared with respondents.