IAPP Artificial Intelligence Governance Professional (AIGP) — Question 82

Which of the following situations would be least likely to raise concerns under existing consumer protection laws?

Answer options

• A. An AI algorithm being used in a credit decision making process by a financial institution.
• B. An AI customer service system claiming that it is as accurate as a human support agent.
• C. An AI tool using scraped digital content to generate news summaries on a publishing website.
• D. An online platform offering recommendations to its users by displaying user specific content and targeted advertisements.

Correct answer: D

Explanation

Option D is least likely to raise concerns because personalized content and targeted ads are common practices that consumers generally accept. In contrast, options A, B, and C involve potential ethical and legal implications, such as fairness in credit decisions, accuracy in claims about AI, and copyright issues with scraped content, respectively.