Certified Professional in Accessibility Core Competencies (CPACC) — Question 26

An employee who is blind and has been successfully performing computer-based work (i.e., word processing and email correspondence) for several years, has recently developed carpal tunnel syndrome. What would be the MOST appropriate solution for maintaining optimal job performance?

Answer options

• A. Adding voice-recognition software
• B. Eliminating keyboard entry tasks from the job duties
• C. Introducing screen-reader software
• D. Reassignment to a different role

Correct answer: A

Explanation

Adding voice-recognition software allows the employee to perform their tasks without the need for keyboard input, addressing the carpal tunnel syndrome issue while leveraging their existing skills. Eliminating keyboard tasks may hinder their job performance, while screen-reader software is useful but does not address the new physical limitation. Reassignment could disrupt their workflow and may not be necessary if a suitable accommodation can be made.