Google Cloud Professional Machine Learning Engineer — Question 290

Your team is developing a customer support chatbot for a healthcare company that processes sensitive patient information. You need to ensure that all personally identifiable information (PII) captured during customer conversations is protected prior to storing or analyzing the data. What should you do?

Answer options

• A. Use the Cloud Natural Language API to identify and redact PII in chatbot conversations.
• B. Use the Cloud Natural Language API to classify and categorize all data, including PII, in chatbot conversations.
• C. Use the DLP API to encrypt PII in chatbot conversations before storing the data.
• D. Use the DLP API to scan and de-identify PII in chatbot conversations before storing the data.

Correct answer: D

Explanation

The correct answer is D because using the DLP API to scan and de-identify PII ensures that sensitive information is properly handled and anonymized before it is stored, thereby complying with privacy regulations. Option A is incorrect as it focuses on redaction rather than comprehensive de-identification. Option B does not address the protection of PII specifically. Option C incorrectly suggests encryption, which does not ensure the data is de-identified.