Google Workspace Professional Administrator — Question 78

Multiple users across the organization are experiencing video degradation in Meet video calls. As an administrator, what steps should you take to start troubleshooting?

Answer options

• A. Troubleshoot network bandwidth for the organizer of the meeting.
• B. Push the Meet quality tool to end user devices and run local reports to determine connectivity issues.
• C. Locate the Meet quality tool, and review the output for issues with quality.
• D. Update the Admin Console Meet settings to disable streaming.

Correct answer: C

Explanation

The correct answer is C because reviewing the output from the Meet quality tool allows the administrator to identify specific quality issues affecting the video calls. Option A focuses only on the organizer's bandwidth, which may not address the broader issue. Option B suggests running reports without first assessing the quality tool's output, which is a more direct approach. Option D would prevent streaming, which is not a solution to the degradation problem.