Google Workspace Professional Administrator — Question 32

A user reached out to the IT department about a Google Group that they own:[email protected]. The group is receiving mail, and each message is also delivered directly to the user's Gmail inbox. The user wants to be able to reply to messages directly from Gmail and have them sent on behalf of the group, not their individual account. Currently, their replies come from their individual account. What would you instruct the user to do?

Answer options

• A. Create a new content compliance rule that matches the user's outgoing messages with the group copied, and have it modify the sender to be the group address.
• B. Add the group as an email address that can be sent from within Gmail, and verify that the user has access. They can then choose to reply from the group.
• C. Add the user's individual account as a delegate to the group's inbox. They can then toggle between the accounts and use the Gmail interface on behalf of the group.
• D. Set the group address to be the default sender within the group's posting policies.

Correct answer: B

Explanation

The correct answer is B because it allows the user to send emails as the group after verifying access, which meets their requirement. Option A is incorrect as it does not provide a direct method for replying as the group. Option C is not suitable since it involves switching accounts instead of replying as the group. Option D does not address the need to send replies directly from Gmail using the group identity.