Google Cloud Professional Collaboration Engineer — Question 27

After making a recent migration to G Suite, you updated your Google Cloud Directory Sync configuration to synchronize the global address list. Users are now seeing duplicate contacts in their global directory in G Suite. You need to resolve this issue.
What should you do?

Answer options

• A. Train users to use G Suite's merge contacts feature.
• B. Enable directory contact deduplication in the G Suite Admin panel.
• C. Update shared contact search rules to exclude internal users.
• D. Create a new global directory, and delete the original.

Correct answer: A

Explanation

The correct answer is A because training users to merge contacts allows them to manually resolve duplicates effectively. Option B is incorrect as deduplication is not a feature available in G Suite Admin for directory contacts. Options C and D do not address the immediate issue of duplicate contacts in the directory.