Google Cloud Professional Collaboration Engineer — Question 15

Several customers have reported receiving fake collection notices from your company. The emails were received from[email protected], which is the valid address used by your accounting department for such matters, but the email audit log does not show the emails in question. You need to stop these emails from being sent.
What two actions should you take? (Choose two.)

Answer options

• A. Change the password for suspected compromised account[email protected].
• B. Configure a Sender Policy Framework (SPF) record for your domain.
• C. Configure Domain Keys Identified Mail (DKIM) to authenticate email.
• D. Disable mail delegation for the[email protected]account.
• E. Disable "Allow users to automatically forward incoming email to another address."

Correct answer: B, C

Explanation

The correct actions are B and C, as implementing SPF and DKIM will help authenticate emails sent from your domain and prevent spoofing. Changing the password (A) may not directly address the issue of fake emails being sent, while disabling mail delegation (D) and automatic forwarding (E) are not effective solutions to stop the fraudulent emails from being generated.