Google Cloud Professional Cloud DevOps Engineer — Question 48

Your company follows Site Reliability Engineering practices. You are the Incident Commander for a new, customer-impacting incident. You need to immediately assign two incident management roles to assist you in an effective incident response. What roles should you assign? (Choose two.)

Answer options

• A. Operations Lead
• B. Engineering Lead
• C. Communications Lead
• D. Customer Impact Assessor
• E. External Customer Communications Lead

Correct answer: A, C

Explanation

The Operations Lead is essential for managing the technical response and coordination of the team during the incident, while the Communications Lead is crucial for ensuring that stakeholders and customers are informed effectively. The other options, while important, do not provide the immediate operational and communication support required in a crisis situation.