Google ChromeOS Administrator — Question 5

What are two ways customers can open a support case for ChromeOS? (Choose two.)

Answer options

• A. Chat support via the Admin console
• B. Contact the device manufacturer
• C. File feedback on the device with Alt + Shift + i
• D. File case through Customer Care Portal
• E. Send an email to ChromeOS support

Correct answer: A, D

Explanation

The correct answers are A and D because customers can utilize chat support through the Admin console and submit a case via the Customer Care Portal for direct assistance. Options B, C, and E do not directly open a support case with ChromeOS support.