Google ChromeOS Administrator — Question 18

You want to enterprise enroll a device that has existing consumer accounts. What should you do first?

Answer options

• A. Contact Google support to convert the device into an enterprise device
• B. Delete all consumer accounts, and then follow the same steps for enrolling a brand new device
• C. Follow the same steps for enrolling a brand new device
• D. Wipe the device

Correct answer: D

Explanation

The correct answer is D because wiping the device ensures that all existing consumer accounts are removed, allowing for a clean slate for enterprise enrollment. The other options are incorrect because contacting support or deleting accounts individually does not prepare the device adequately for enterprise enrollment.