Google Cloud Generative AI Leader — Question 11

A large ecommerce company with a substantial product catalog and many support documents has customers struggling to find information on their website. This leads to high support costs and poor user experience. The company wants a Google Cloud solution to improve website search and reduce support costs while improving customer satisfaction. What Google Cloud product should the company use?

Answer options

Correct answer: C

Explanation

The correct choice, Vertex AI Search, is specifically designed to enhance search capabilities by utilizing advanced AI features, making it ideal for improving user experience on ecommerce platforms. Google Shopping and Google Search do not provide the tailored search enhancements needed for complex product catalogs, while Vertex AI Platform is more focused on building and deploying AI models rather than specifically improving search functionalities.