Google Cloud Digital Leader — Question 80

What can customers expect if their cloud provider doesn't meet their service level agreement (SLA)?

Answer options

• A. Increase in subscription fees
• B. Cloud service shutdown
• C. Refund for service interruption
• D. Error budget expansion

Correct answer: C

Explanation

The correct answer is C because most service level agreements include provisions for refunds or credits when service interruptions occur. Options A, B, and D do not typically result from a provider's failure to meet SLA commitments; instead, they represent unrelated operational changes or consequences.