Google Cloud Digital Leader — Question 62

An organization needs to categorize text-based customer reviews on their website using a pre-trained machine learning model.
Which Google Cloud product or service should the organization use?

Answer options

• A. Cloud Natural Language API
• B. Dialogflow
• C. Recommendations AI
• D. TensorFlow

Correct answer: A

Explanation

The Cloud Natural Language API is specifically designed for analyzing and categorizing text, making it the best choice for processing customer reviews. Dialogflow is more focused on conversational interfaces, Recommendations AI is aimed at providing product suggestions, and TensorFlow is a framework for building machine learning models rather than a pre-trained service.