Google Cloud Digital Leader — Question 50

Your organization is releasing its first publicly available application in Google Cloud. The application is critical to your business and customers and requires a 2- hour SLA.
How should your organization set up support to minimize costs?

Answer options

• A. Enroll in Premium Support
• B. Enroll in Enhanced Support
• C. Enroll in Standard Support
• D. Enroll in Basic Support

Correct answer: B

Explanation

Choosing Enhanced Support provides a balance between comprehensive support and cost-effectiveness, meeting the 2-hour SLA requirement without the higher costs associated with Premium Support. Standard Support does not guarantee the needed response times for critical applications, while Basic Support lacks sufficient resources for urgent issues.