Google Cloud Digital Leader — Question 271

An organization's public cloud provider failed to meet their SLA of 99.99% availability.
What is the potential impact on the organization?

Answer options

• A. The organization risks using up their error budget.
• B. Renegotiation of the SLA to put less emphasis on uptime could be necessary.
• C. Unexpected downtime could risk the loss of customers.
• D. All data stored in their database could be unexpectedly lost.

Correct answer: C

Explanation

The correct answer, C, highlights that unexpected downtime can lead to customer loss, which is critical for any business. Options A and B are less impactful in the context of immediate consequences, while D is unlikely as most cloud providers have mechanisms to prevent complete data loss.