Google Cloud Digital Leader — Question 201

An organization is using new technologies to change its business processes and culture to develop new customer experiences and adapt to market dynamics.

What is the name of this approach?

Answer options

Correct answer: A

Explanation

The correct answer is A, Digital transformation, as it refers to the comprehensive changes an organization makes to improve customer experiences and adapt to new market conditions using technology. The other options, while related to IT, do not encompass the broader strategic and cultural shifts that digital transformation entails.