Google Cloud Digital Leader — Question 109

An organization has decided to create a mobile app for their customer-facing service.

What may have prompted this business decision?

Answer options

Correct answer: A

Explanation

The correct answer is A because it highlights the modern expectation of customers for information to be readily available on any device, including mobile. Options B, C, and D are less relevant to the primary motivation of enhancing customer accessibility and do not directly address the need for a customer-facing mobile app.