Google Workspace Associate Administrator — Question 2

Today your company signed up for Google Workspace Business Starter with an existing domain name. You want to add team members and manage their access to email and other services. However, you are unable to create new user accounts or change user settings. You need to fix this problem. What should you do?

Answer options

• A. Run the Transfer tool to bring unmanaged users to your Workspace account.
• B. Check domain ownership in the DNS settings.
• C. Wait 24 hours after signing up for the features to become active.
• D. Upgrade to a Google Workspace Enterprise edition.

Correct answer: B

Explanation

The correct answer is B because confirming domain ownership is essential to manage user accounts in Google Workspace. If domain ownership is not verified, you will not have the necessary permissions to create or modify user accounts. The other options either do not address the core issue or are not necessary steps in this scenario.