Genesys Cloud CX Professional — Question 97

Where can DID Numbers be assigned to? (Choose three.)

Answer options

• A. External Trunk
• B. Person
• C. Call Flow
• D. Phone
• E. Queue
• F. Edge

Correct answer: B, C, D

Explanation

DID Numbers can be assigned to a Person, Call Flow, and Phone, as these are direct entities or processes that handle incoming calls. Options A, E, and F do not support direct assignment of DID Numbers, as External Trunks, Queues, and Edges serve different roles in call management.