Genesys Cloud CX Professional — Question 78

Which of the following statements are true regarding the Genesys Cloud CX Edge appliance? (Choose three.)

Answer options

• A. It manages connections between your phones, SIP trunks, telephony gateways, Genesys Cloud CX, and third-party systems.
• B. It provides core telephony services.
• C. It provides for the integration of Active Directory, SharePoint, and other third-party data.
• D. It manages the Genesys Cloud CX platform services.
• E. It operates as a provisioning server, media server, SIP proxy, and SIP gateway.

Correct answer: A, B, E

Explanation

The correct answers A, B, and E highlight the core functionalities of the Genesys Cloud CX Edge appliance, which include managing connections, providing telephony services, and acting as a multifunctional server. Option C is incorrect because the Edge appliance does not directly integrate with Active Directory or SharePoint, and D is wrong as it does not manage the overall Genesys Cloud CX platform services.